Pizza Hut Express - Fresno

The customer service at this hotel was top notch! They were very accommodating and friendly. It is hard to find good service these days, so it was a welcomed change. The atrium was beautiful. Good food too.

I've been to this property for business on and off since the beginning of the year, and my first experience was not a good one with housekeeping I didn't need my room serviced everyday, but when I did make the request they finally came 3 days later. Since then my experiences have been fine, mostly because I have stayed for shorter periods and don't need anything from housekeeping... Well, my most recent stay was marred with poor service, and I guess that is mostly my fault since I left something in the room. In trying to retrieve my item, I got housekeeping's voicemail and left a message. After not receiving a call back after 3 days, I stopped by the property since I was back in Fresno. However, the front desk told me I couldn't do anything other than call back and leave another voicemail I also left a message anyway. After another 3 days, I still hadn't heard back, so I stopped by again and the front desk said there was nothing they could do so 3 voicemails and 2 in person visits and I couldn't even ask directly if they had found my item, let alone receive any response... so I know my item is gone. I simply advise that if you want to stay at this property, try to avoid not only housekeeping but the front desk staff as well if you want a good experience. If you need to interact with either of them (which most of us do), then I would definitely recommend you go somewhere else!

The room had a foul odor. for 300+ dollars the room should have been pristine.Will never stay at this hotel again. I think I would have had a better experience at the La Quinta down the street and saved $200

Went for a conference. The Service was great. I Ordered the food and it was really good. There is not slot of parking space especially with a conference going on. The only bad thing is the fountain its beautiful but super loud. My room was right next to it and i couldn’t sleep at night. The hotel was sold out but I wish I could. Been able to switch rooms

Very clean hotel, staff were very friendly, the use of the digital key made the experience seamless. Was offered an upgrade, nice room. Lobby area was elegant. Parking lot was safe. Very walkable to the Brewery District downtown, where we went to a concert. Felt safe walking to and from, with friends of course. Will stay here again!