Hooters - Galveston

However, things started to go downhill from there. After taking our order with a notepad—something that seems to be increasingly rare—she disappeared for an hour. We had ordered an appetizer and two sandwiches with regular fries and one each of curly and waffle fries. My husband and I were having a nice conversation, but it became evident that our waitress had forgotten about us. We received no check-in, no appetizer, and no drink refills during this time. Another waitress stopped by to refill our drinks just before our food arrived. Unfortunately, the regular fries were cold, the burgers were only lukewarm, and there was still no sign of the appetizer. When we asked about it, our waitress admitted she had forgotten to submit the order. We finished our meal without ever receiving the appetizer, and no one checked on us again. Eventually, another waitress came by to inform us that the appetizer had been "frozen," and therefore couldn’t be prepared. We told her we understood and just wanted the bill. We had hoped for some sort of discount due to the service issues, but instead, we only got two free cups of ice water for our trip home. Hooters, you need to do better!

Fun for the whole family! I recommend a buffalo chicken sand with 3-mile sauce, speck and Cheddar cheese!

What a terrible experience. Started out where we could here the music in the kitchen over the music in the restaurant. Waiter was super cute but should not be serving tables. Had to go get my own beer from the bar. Tots took 35 minutes and the queso had obviously been sitting there for quite some time. They gave our tots to a table next to us ?on the house? when we had paid for the tots that came 20 minutes later? the Buffalo tacos had no sauce on them. Waiter said they were ?slammed? when there was about three other tables and a couple ppl at the bar. I will never ever come back. Tried to give them a few chances? never again. Give me some Buffalo Wild Wings on the island please.

Well the staff did very well considering there was only 1 waitress. The building is pretty nice on the inside, though it does feel like it used to be a Circuit City or some other big box electronic store. The location is not...idyllic. It's on the bay side of the island at the busiest street. The water view is not pleasant. The food was okay, but not as awesome as most Hooters. It attempts to feel like a Hooters with an excellent wood floor and ceiling, but the ambiance is not quite there.

We had a party of 7 an the hostess sat us right away as we waited for a server we decided to have a look at our menu, the sad part is we waited for 30 minutes an not one server came to check on us for any drinks. After 30min of waiting an not one person came by we stopped one of the waitress to asked who was taking care of our area an she goes Im not sure I'll be right back after 5min she never came back.If I could give this place a -10 for poor customer service it would have been done, this location will not be getting my service you have just lost a great customer MANAGEMENT needs to retrain employees.