Cotton Patch Cafe - Georgetown

Very disappointed! Appetizer of fried pimples was much over fried. Grilled chicken was like jerky?. Fried french french fries instead of the ordered baked potatoes. Forget the avocado that came with the salad. They were sold out of what my son ordered, but the waitress went ahead and put in the rest of the order. He waited for his food for 20 minutes to finally come to my son and now our food was cold! Come on!

I'm literally sick. Placed a pick-up order to be ready by 1:25. I wanted to pick up my order at 1:23. I'm going straight to the counter and waiting. I wasn't greeted, but they went around me for 13 minutes. Finally, a brunette girl asks me? What? I gave her the name and waited another 10-15 minutes for my order. After we get the food home, we realized that the food was cold. How? I don't know because we live a block away. After the microwaving of our food, my husband finds several strands of blond hair in his Broccoli Reis-Casserole. My beans weren't ready, AT ALL! These are not all ladies and gentlemen. He ordered the mushrooms and literally 6 pieces of mushrooms on his plate! I called a refund and they offered vouchers! I called the owner and they won? I called her company and they don't answer! Just save your money! This restaurant has gone to hell since the pandemic. You were great, but now it's a waste of time and money! What a headache! $32 the drain and no explanation why we can?t get a refund!

Best dinning experience! From host to server (Cowboy) to Manager...all were excellent! Food was great! Clean establishment. Definitely will make this my new go to place when going through Georgetown!

Server was really good and friendly but the food is the worst. We ordered cheese fries and they couldn?t even get the cheese to melt. We lost all our appetite seeing the quality of the appetizers we got and left without ordering entrees or dessert. Not worst the money and time

I?ve never been to a more somber restaurant in my life with the worst customer service I have experienced in a very VERY long time. I went with my family Sunday at about 3pm and it was not busy what so ever. We were made to wait nearly 15 minutes to even get our drink order by what seemed to be by the MOD, yet he didn?t apologize for the wait or greet us with any type of positivity. We then waited even longer to order and get our food that was so poorly made. The poor hostess was made to take our order. There wasn?t any acknowledgment from a single waiter. There were at least 3 waitresses and not a single one with the sense of urgency to host and provide great service. As I looked around the restaurant I could see the discontent look on many customer faces just like mine. As my order started to arrive I looked at it and simply lost my appetite. The food looked so poorly prepared. I told the hostess I was not paying for it and that my family and I we?re leaving. We canceled our order and only paid for my sons Mac and cheese. An entire hour and a half of my Sunday time with my family was waisted. This place needs desperate revamping with new management and waiters who care to create a vibrant atmosphere and provide quality food, NOT what I experienced today.