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Bidra med feedbackThe customer service is terrible, the employees are rude and make them uncomfortable when they ask for the small tassen for rehearsals, we love orange sheet buy definitiw was a bad experience, in other notiz eis as always was delicious.
Owner was not very friendly if I wanted to replace the cotton sweets of my sohn frozen yogurt to another taste. it tasted pampered (we had it before.) she looked upset and the cashiers tried to load me when I got the strawberry flavor. she said this is the way it should taste, so they wanted to invite me for the exchange. I had the strawberry and pistachios. pistachio also tasted pampered (we had it before,) but I did not eat it this time or complained about her attitude. it is not the first time that they or employees are unfriendly when I have a question. once, when I had a question about the remaining balance of my gift card, she was rude and said there was no possibility to know the balance. I have worked in customer service for a long time and try to be patient and understanding, but I do not come back and recommend orange leaf no more. even if they give them the spoons, they take part in the mouth that is not very hygienic.
Got mold on the fruit. when i confronted, she quickly mashed it with her finger and threw it away saying it was innards of a blueberry. never in my 32 years have ever seen green fluffy blueberries. and then got upset when i confronted her. not even a single apology. im never coming back again
They refuse bathrooms to the public which is against Texas law.
Owner wasn't very friendly when I wanted to exchange my son's cotton candy frozen yogurt to another flavor. It tasted spoiled (we have had it before). She looked annoyed and the cashier still tried to charge me when I got the strawberry flavor. She said that's the way it's supposed to taste so that's why they wanted to charge me for the exchange. I had the strawberry and pistachio. Pistachio also tasted spoiled (we have had it before as well) but I did not eat it this time or complained because of her attitude. It's not the first time she or employees act unfriendly when I have a question. Once, when I had a question about the remaining balance of my gift card she was rude and said there was no possible way to know the balance either. I've worked in customer service for a very long time and try to be patient and understanding but I'm definitely not coming back and don't recommend Orange Leaf anymore.