Kfc - Gilbert

I placed an order on the App for 2 Jack Harlow meals and the chicken was not fresh at all. It was hard, flat and reheated. And you could tell it was reheated a while ago because it was hard!! So disgusting ! The fries were so salty couldn’t eat them! Service was horrible when I picked up my order. The app said it was ready, went in and it was not. I heard one of the guys tell another one to make the order and then he stated he forgot and thought someone else had handled it. Waited like 10mins for my food with cold chicken. Unbelievable!!! I’m also going to reach out to Jack Harlow social media page and let him know I bought his product and was not satisfied because it was cold and not fresh to order. I’m sure Jack Harlow does not eat cold, flat, hard reheated chicken sandwiches!!

It 's been a long time since having KFC and things still haven 't changed other than, the quality of food and the not so friendly customer service, as well as, the missing item that come with the order. Sheesh!!! ‍ They were missing my biscuit from my order but by the time it was noticed, we were far away from the location and I didn 't even call because it was pointless considering how the girl at the window acted. I can imagine how the Manager would 've been over a biscuit. No thanks... keep it! If you go, you might want to check your order and receipt. One really can 't trust some of these restaurants these days. . . sadly!

"How do they not have original items on the menu? They have one job: to get a kombi, but when I asked for a drink, they told me they didn’t have lemonade. I then requested Sierra Mist, but they didn’t have that either. I ordered fries with the combo, but instead, they gave me mashed potatoes. When I went back to ask about the fries, the staff said they didn’t have any for four minutes, so I agreed to wait. Seven minutes later, I finally got my fries, but they took back the mashed potatoes, which I would have rather kept."

I ordered a bucket meal online. When I went to pick it up I checked the order and the drink bucket was missing and a large side of Mac and cheese. I asked the girl working and she said oh yeah we're out of Mac and cheese for the day. So they just weren't going to put it in there? Then I asked where the drink bucket was and she said oh we're out of the drink buckets. So I asked for a large drink instead and she gave to me but then the Pepsi wasn't coming out of the fountain and she said oh we're out of Pepsi. I will not be coming back. Horrible representation of kfc.

This is literally the worst KFC I've ever been too. They're always out of everything or just choose not to make it. When I have gotten food it's been cold and hours old. I've never had a good experience at this location. Says they're open but they just lock the doors and stop taking drive thru orders when there's a line of customers waiting.