The Place To Eat John Lewis

Stopped by for lunch and had the lentil soup which was great. Decided to treat myself to the £5 raspberry pistachio traybake cake- which does not taste of either. It is lemon loaf traybake with cerise fondant and a few pistachios sprinkled on top. Looks better than it tastes, very disappointing. Far too sweet.

We had settled-in for a nice lunch of soup and a pot of tea. Initially the soup (leek potato) had a nice flavour, but immediately after the second spoonful the taste of pepper was so strong that i couldn't face any more. Whomever created this concoction quite obviously put the entire contents of their pepper-mill into the soup, and then some more. When i broached the subject of the soup to the staff, i was met with a feeling that no-one had any idea or any interest as to what the procedure would be when a customer voiced any complaint. The tea was the only saving grace today...

Very confusing and no help at all for people with poor mobility tray and food very very hard to carry indeed. Preferred Benugo.

It is hard to enjoy your overpriced and average food in a cafe that is decorated almost entirely with 'review us on tripadvisor ' signs.

Hopelessly organised staff, customers at different stations and the queue bottlenecked waiting to be served. I took three different spoons all had congealed food present. Soup pea&mint was warm at best and there was no bread to choose from, just a white piece of crusty baguette. Such a disappointment considering I’d walked past numerous bars, cafes and restaurants to have what I expected to be a nice lunch. It’s not my first visit to their cafe but it will definitely be my last.