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Bidra med feedbackIt's a wonderful place to eat if you're out on lake texoma, they let us bring our dogs in and eat on the back deck.
Went in to get the lunch special which they were out of at 1240pm so we got the catfish basket and shrimp basket. The catfish tasted like rubber and our French fries and onions rings were BURNT to a crisp !! Our waitresses vanished after taking our order but refilled our tea once where she sarcastically said .. must be a hole in your glasses!! Seriously, I refilled our tea for the rest of the pathetic lunch we had!! Talked to a lady who said she was the manager who didn’t seem to care about these issues who reports she just came on shift. Upcharged for onion rings and sweet potato fries which we were told it was an option which were so burnt they black. Sad that Pelicans quality and customer service had declined so drastically. We now refer to it as SHITICANS LANDING!! We chose this place for its lunch special where we could have went to Marshall’s Country Cooking, Catfish Haven and got better service and food !! Thanks SHITICANS for ruining our lunch and not even listening to our concerns !! I do believe I could have gotten frozen Gordon’s fish and shrimp from Tom Thumb and it would be better!!
Pleasant surprise!!!!! All was excellent. Will go there again!!
I thought I’d give this place another try . Felt sorry for the waitress pretty inexperienced but the food was horrible how do you screw up a burger ..when I pull a long hair out of it and the meat didn’t even taste like meat My friends shrimp dipping sauce Tasted gross Then we waited for bill it was bad
Second time there, June 22nd. First off we waited almost 2 hours to get seated. They had a medical emergency to deal with shortly after we got there. Once we were seated our waitress kept us informed that she had another large group, ten people, we were a party of six. No problem she kept us informed and would come get our drink order and then back to get our dinner orders. The simple drinks took about 15 minutes to get delivered. Dinner on the other hand was well over an hour later. Once the food was brought to our table our food was already cold. Simple orders were incorrect we had to go find our own condiments to make them right. One order was completely missing. Meanwhile we watched smaller parties that sat after us get their food and finish before we got ours. We were not the only ones that noticed this. The party of ten wasn't happy either. And they asked to speak to the manager on duty. Yes the person of the party could have handled his language better with all the kids in the place, but he had fair points about the food. The 22 year old manager on the other hand knew she had an unhappy customer who while waiting for food indulged in a number of adult beverages. The manager instead of trying to de-escalate the situation just kept making things worse. Security was then called. As the security officer passed our table heading to ten parties table made a comment in passing about having to whoop some butt tonight. He confronted the man with the party within 90 seconds stated that he was going to kick the mans 4ss. Another in the party stood up and ask the security guard if he was going to kick all their 4sses. From there the group followed the security guard to the front entry area. Getting up and trying to calm the main customer down, which he did briefly calm down, before things go out of hand anymore, the security guard swung at the customer which set things off. This whole incident could have been easily avoided with proper training or even common sense. When tickets aren't being worked as they come in, staff standing in corners to be out of the way instead of changing duties during a busy time and helping in the kitchen, management and security not acting professionally you are surely going to have trouble. We stuck around ensured statements were taken by the Sheriff deputy because what the staff was saying happened was so far off from the actual truth it was crazy. Needless to say we will not be back to the restaurant, we may not even stay at the cabins again in the resort.