Burger King - Grand Island

I ended up sitting there with five other cars, waiting for my order. From the time I placed my order to when I finally received my food, it took 17 minutes. The person who delivered my food didn’t provide a receipt or even thank me for my patience. Overall, it was a disappointing experience, and I feel like they lost a customer today. Come on, South Gi, you need to do better!

Long wait for Drive-Thru. no warning before ice is drinking. cold food after I finally got it and no good or discounted. this place is a sweat.

For cheese paid and not getting, a chicken sandwich was bad and the lobby was closed. the guy who was worried about us was really nice and nice.

If I could rate this place with zero stars, I definitely would. I only had 35 minutes to eat, and they've been out of ice for months! I ordered through the app, and it took forever to get my food. I completely ruined my lunch break!

I have always had a horrible experience here until today. Well done with your new hires. I thought I give it one more try after a year from being here. Glad I did for my daughter. We did have to wait but we got fresh food which was a plus. Cashier explained everything so there was no reason to get upset. Well done