Kfc - Granite City

Waited in the parking lot for our food 27 minutes after paying at the window. Watched several cars pull up and their food was brought out within 10 minutes. I finally asked the worker how much longer until my order is ready and she says its being bagged up now...its a order thats not mine. She screams in the parking lot because she just gave my order to someone that drove off with it!!! Very aggravating to say the least!!!

Food was fast and fresh! The line was long but they moved all of us out fast. Great turn around from experiences I have had in the past.

The food is usually great I ordered a chicken sandwich it was cold and dry

I had a disappointing experience at this KFC. The chicken pieces were small, overcooked, and dry, and they seemed to have an off taste, possibly due to not changing the oil frequently enough. Additionally, I've been shortchanged on the number of pieces I've ordered more than once. If you’re looking for good fried chicken, I recommend going to Popeye's, which is just down the street.

Every time I visit this restaurant, there's the same red-haired child who tells me they don’t have chicken or that they’re unsure if they can fulfill my order. I understand that we’re all facing challenges, but this place really needs to get its act together! It never fails; I don’t even bother trying anymore! It’s ridiculous for a chicken restaurant to not have chicken available! I want to support local businesses, but this one is a disappointment!