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Bidra med feedbackNormally we get chili's fairly often, but our recent experience has turned us off for a bit. it wasnt very busy at all when we went, so we sat right away. our waitress was training another waitress.... not very well. all of our food was brought out by kitchen staff....where were either of those waitresses? we ate our entire meals without seeing the waitresses again. we would have liked refills, had our empty glasses on the edge of the table, but nobody came to check on us
My first experience. Not the best. I screwed my order, it was fixed. But then I had to go to pick up and pay. It wasn't done in time. They said they'd take it to my car in just a second. 10 minutes later, I had to go back in and ask where my order was. I have Ancho Chili Lachs. It was okay, I was hungry and ate everything. The salmon changed from the last time I got a salmon dish. It was a nice thick piece, today I have a dry, flat piece of salmon. It probably won't be back.
Ordered soup and salad combo, which in restaurant is a FULL BOWL of soup. What my husband picked up and brought home amounts to LESS than a cup of soup. Definitely not worth what I paid. Called restaurant and spoke with CarSide To Go, very reasonably and respectfully only to get attitude and excuses from girl on phone. Thankfully, manager corrected with refund (I really wish I would have just got a full serving of soup I was hungry and didn’t feel the greatest).
Review Update: This picture was taken during our dinner the other night, this was a Triple Dipper platter straight from the kitchen. For $14 I was expecting more than 4 fried pickles. This was a very sad amount of food for the price. I really like Chilli's so this is tough for me. The waitresses seem to be trying so hard to get things right. Lately the food has been coming out incomplete and the service has been slow. Yesterday's visit the lava cake was missing it's chocolate top, our drink order was wrong, burger had sauce that was asked to be omitted. Bummer for the price of service and the 40 minute wait due to being understaffed.
Normally we get chili's fairly often, but our recent experience has turned us off for a bit. it wasnt very busy at all when we went, so we sat right away. our waitress was training another waitress.... not very well. all of our food was brought out by kitchen staff....where were either of those waitresses? we ate our entire meals without seeing the waitresses again. we would have liked refills, had our empty glasses on the edge of the table, but nobody came to check on us