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Bidra med feedbackIt's usually pretty good. Often the things are wrong on our orders, but nothing that drives us away. eating is presented quite well and no catastrophe in the dishes. The shakes are great. everyone seems to be done with the work there, but is not rude. they are always muded. it is a decent cook out to go. food: 3/5
I stopped here at 2:20 on a Saturday night after leaving limelight. there was a long drive thru line and j thought that would go and order be faster, but I am uncertain when it was. there were a few people before me and I didn't order until 2:30. I have a large double-burger cooktop with Cajun-Fries, cuddly puppies and sweet tee. I got my drink after I ordered it. it was cold outside, so I went to my car to wait. there were 2 people in front of me who had ordered and hadn't been eating her yet, so I just looked out and waited for her to get her to eat before I went to mine. that was not very long. my food was fresh. I ate some of them on the way home. I was really sleepy and didn't finish it. I've eaten the most, except the burger I've eaten the next day. it was all good. no real complaining.
Trinity is amazing, usually I come here and the customer service is terrible. but trinity was amazing that it actually shocked me because, when we pulled on the window, we were greeted with a warm smile. cookout please treat them well so that they can stay one.
This location over the years has been known for bad attitudes and lack of customer service. Now don't get me wrong some(not many) of the staff customer service skills are on point and are efficient enough to out weigh the bad attitudes but not really. You would think that since this one of the stores that had a slight make over that they would at least keep the parking lot clean. Smh
I love the food the staff is always friendly if something gets messed up they always correct it but I can't give them any more stars because the drive-thru line is always crazy long and it takes forever to get through it but you have to weigh that if you want to have some good cookout food. I recommend if you have time to wait in line