The Honey Baked Ham Company

The absolute best customer service I've ever had. Chick-fil-A has nothing in this way and helpful staff!

Ham and Bean Soup? and the Smoked Turkey Sandwich were both excellent.? Service was also great!

Had a ham dinner with the 3,sides... when I came home with him... the ham was cooked to finish, it was partially burned on the outside of the meat.. I didn't cost it at all?

My experience was a nightmare. I called on Wednesday 13 April to order a ham for Easter. The staff at Pleasantburg Drive, Greenville SC put me in hand and did not come back after 15 minutes of holding, I hung up and called back. Again, I was commissioned for 10 minutes. The employee said he's crazy, we don't have any help, you have to order on the line. I asked if we could come to her location and pick up one. She said no to me. So I got into her position and it led me to Uber Eats. I placed my order on the line, confirmed delivery day as Friday, 15. April and About me the delivery to my house would be recommended from 12:00 to 1:00. I entered my credit card info and my order was $112.00. On Thursday, 14th April I called the place to confirm that they had my order. Staff informed me that they could not confirm because they had no way to access Uber software. I asked the employees if they had a record of my order. She didn't answer her. I was again advised to order on the line. I said that on Wednesday. Today, Friday 15th my Uber delivery driver called me from the store at Pleasantburg drive saying Honeybaked ham had no order for me. My husband is currently going to the store to buy another ham. He'll pay $112 for a second time. I can only hope that Uber will return my $112 order to my account. If I didn't pay $224 for a 7 lb ham. Do not use this location to do business. They were not helpful, not knowledgeable, completely useless and offered any excuse or help. It didn't seem to care at all. Bad experience!!!!

I was one of the many who prepaid in advance and waited forever only to be told they had sold my order. I received none of what I ordered and instead was given another ham to make up for the problem. I?ve been coming to this store for years and the last two have been horrendous. This place used to be wonderfully ran and I never waited long before receiving my order during the busy season. The new manager who replaced the tall man who use to be there is beyond awful and does not know how to treat her customers or her employees. Sharon should of been fired long before now and before she ruins this store even more.