Applebee's - Grenada

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

It was too cold in there to enjoy the food. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 3 Service: 3 Atmosphere: 1 Recommended dishes: Ribs

Servers, managers. And food is amazingg Service: Dine in Meal type: Dinner Price per person: $20–30

The service was awfully non-existent, the food was subpar, and not all items were included on the plate. My son, 13, and I were sat with 1 menu. The waitress repeatedly called us ladies even though I said my son and he, but she also asked if we were on the same ticket. He does not look older. We ordered a sweet tea and oreo cookie shake, cheese bites, grilled salmon with mash potatoes and broccoli (as it comes), a 2 for $25 with spinach and artichoke dip and 2 Fiesta lime chicken woth one packed to go so we could take it home for later. The waitress did not return until after all the food had been delivered by multiple other people and we only received the sweet tea. I was waiting for someone to stop or come close long enough to ask where the shake was, and for a refill or even just a second tea or a water.. anything so we could both eat! The salmon dinner was fine and nothing was missing there and he ate it. Both Fiesta lime chicken were on plates with no mexi-ranch sauce, a sad amount of rice, and NO Pico de Gallo or lime. One chicken was charred badly on the underside, which wasn 't noticed until home to heat up. The bartender got us a refill on the tea. The waitress finally showed back up and I asked for boxes, the mexi-ranch(x2) Pico (x2), a side of queso, the oreo shake to be removed as we never received it and the cheque so we could leave. She got the pink shirt lady(maybe manager) who came and asked if we wanted the shake they 'd not charge for it, and I said, No, we do not want it now. We just want the other items and the check. She took the empty blender to the back and put ice cream in it and told the bartender to fix the shake and take it to us before she went to fix the cheque. When the bartender brought the shake, we respectfully refused and told her she shouldn 't have been made to make it either, as I had said we no longer wanted it. When the bill came to my surprise, we had been comped for the cheese bites appetizer, but I was charged for the Pico de Gallo and the mexi-ranch sauce (x1 each). It took 20 minutes for those missing condiments to finally get to us, and as suspected, we only got one of each along with the tiny queso. It took another 10 minutes to get the second ones, which was also the length of time it took for my card to be charged. Absolutely will never ever stop there again. I understand that sometimes things aren 't 100%, but ours wasn 't the only table with missing items from entre plates or service issues including the people we were sat beside who I heard had waited over 35 minutes for a missing plate! Should have just walked out then.

Applebee's was the only restaurant open on this Sunday night, likely due to a water main break—apparently, the water is coming out brown from the tap, so they can’t serve any. On the plus side, our waitress was incredibly kind; Mackaylah definitely deserves a raise or perhaps a job at a better place. However, my main issue was with the 'bottomless wings' deal, which came with serious asterisks. After waiting nearly two hours, my second order of five wings still hadn’t been prepared, and then they asked if I wanted to take them home just as we were leaving. Honestly, if I wanted 15 wings for $13, I’d have gone to Arby’s. I don’t blame our waitress for this, as she mentioned that the manager handles those decisions, which seems to be more of a management issue. Overall, it was another disappointing experience at Applebee's. Do yourself a favor and support a local small restaurant in this one-horse town instead.