Clarion Suites Guatemala

It 's a shame, I would have reviewed with 5 stars except for one unfortunate incident that easily could have been handled differently. Ordered breakfast room service, but it took over 30 mins to deliver, we called and were informed food was on the way .....10 minutes later it had not arrived and we could not wait further. Later in the night, back in the room, the food was sitting waiting for us. The next morning, we were informed we would be charged for the breakfast we did not get a chance to eat, which I believe we should not have. The managers reasoning he sent someone else to deliver the message) was that they complied with their end of the deal by delivering the breakfast to us, alleging room service takes 35-40 mins....which no one informed us about. This situation could have been managed in a far better way, thus the lower review rating. Besides that, 5 stars, fully recommend the hotel location, cleanliness service, and value. Just dont order room service there unless you have an abundance of time to wait.

The room and beds are so comfortable I could live here every day. No noises and the service is great, I feel like a king.

The combination of friendly staff, comfortable accommodations, delicious dining options. I highly recommend Clarion Suites Hotel to anyone visiting the city!

Right in the heart of Zona Viva. Besides the great location, the staff was even better. From the Bellman helping with our luggage to the quick and seamless check-in by the front desk and the personable bartenders serving up our complimentary cocktails. We stayed in a double queen suite that was clean, modern, and very spacious. I would definitely stay here again when traveling to Guatemala City.

I've been staying at the Clarion for almost 25 years. An amazing hotel with excellent amenities and personalized service. Cannot recommend the hotel and their staff enough. You will not be disappointed.