Bento Sushi - Guelph

We were missing 2 items from our order the lady on the phone didn’t believe we were missing anything and kept questioning us. We received only 4 items and were promised a refund but I don’t have much hope it’ll turn up… avoid!

Wanting sushi but also to sit out we ordered via the ap and it was very easy. Text to pickup within 20 min of opening. Teriyaki salmon great even as a take out and husband loved the Poke bowl. Would recommend.

This is far from good or authentic Japanese food and over-priced. One example is that they put mayonnaise type dressing on some of the sushi and California rolls. Very bizarre. The dumplings were decent, but again, over-priced. One positive, is that it is social and novel, for Jersey.

We went for a late lunch. When we were there we were told we couldn’t order fresh sushi and had to get it from the conveyor belt, though this wasn’t a problem, the sushi on the belt was plentiful and of a decent variety. You could get hot food to order still however. Sushi was tasty and reasonably priced compared to most Jersey prices, in line with what you’d expect on mainland UK. However hot food was a bit on the pricy side and not amazing. Staff were helpful and attentive.

Food is great and decent value for what it is have been eating here for years. However, getting increasingly annoyed with wait times. 3 4 times in a row now I have ordered sushi, hot food and a mix to collect and they have consistently been late. Regardless of pickup or delivery, they always exceed the quoted time and it’s discouraging me from visiting again. I can understand food taking time, but ordering 2 hours in advance and then having to wait another half an hour after turning up for food is incredibly disappointing. While I love the food and the staff are great, an improvement in cooking time or an update to the mechanics for estimating wait times is sorely needed before I’ll be visiting again.