Mazza Falafel - Hackensack

I ordered from this place last week on DoorDash. It was stuck in the confirmation screen. The help button directed me to call the restaurant. Nobody answered, mailbox full. Found them on Facebook and sent messages. Replied they are on vacation and to call this person. Didn't answer. Sent text and replied they don't work there. The charge was put on my credit card. Ended up being able to get a credit from DoorDash. What kind of place does business like this? Will never try to order from there again. Never

I had there chicken shawarma platter and I’ve never had chicken shawarma that good before. It was so perfectly seasoned and absolutely delicious. Will definitely be going back. Thank you for the delicious meal!

Ordered from this place for a work luncheon. Everyone seemed to have enjoyed their falafel and shawarma platters. I got the kufta platter and the meat was tender, rice was light and the hummus was a nice touch with their pita.

I placed an order and waited an hour and a half, but nothing ever arrived. I attempted to call the restaurant for 40 minutes, but no one answered, and their voicemail box was full, indicating they don't pick up the phone. I was looking forward to trying this place, but with such poor service, I’ve lost my enthusiasm. It was a complete waste of my time.

I order from here 3-4 times a week, and the falafel sandwich and fries are absolutely delightful. It's a fantastic husband and wife team that always welcomes me with a smile. No matter what I'm going through—whether it's health issues, a tough day, or just the challenges of life—their hospitality and delicious food bring me joy. Thank you so much!