Bonchon Hanover

Had a problem with my food and then Janette from the kitchen came out to assist me. She even recommended the bulgogi to me since I was having trouble deciding on what I wanted. It was my first time trying Bonchon. She made my experience so much better! I’ll definitely go back!Food: 5/5

Had the 4 chucken legs and fries lunch special. Biggest legs I've had in a while. Good tasting. You order and pay up front and food is brought to table.Parking: Busy area with Chipotle on one side and Pot Belly on the other. There are a couple of handicapped spots within 20ft of the door.

Do not eat here. The food was bad and the service sucks. The food was not fresh and looks nothing like the pictures on the menu. I've had bibimbop a bunch of times. But never have I had it with a runny egg. If I knew they served it that way I would of told them to leave it off but the picture showed a scrambled cut up egg. The staff didn't know how to fix the concerns I had. It was too much money spent for bad food and service I could of went to McDonald's next door for that.

First off DO NOT TIP THEM 20%. This is not like the traditional bonchon places where a server helps you with an order and actually serves you. Basically, I ordered from the counter and our food was brought out to us. That was the extent of the service. Water is self serve. Drinks are free refills but you have to beg the worker who 's on his phone the entire time to provide a refill for you. Cleanup you do yourself. It 's almost like take out except you eat at the restaurant. Virtually 0 service. I usually always tip 20% but for this place maybe 5% at MOST is deserved as a Thank you for showing up to your job. Food was decent. Ordered fried chicken (half soy garlic half spicy). The best part is the chicken was actually spicy (I feel like other locations don 't make the chicken as spicy). If I 'm doing take out I feel like this would be a decent location but I 'd rather dine in elsewhere if I actually want a dining experience.

Easily top 10 nastiest food I’ve ever had in my life. I ordered the spicy chicken bimbim bop: chicken was barely cooked and tasted like fish, he rice was old and over cooked, and the carrots tasted rancid. The only thing that earned any good rating was the young man that answered my call and took my complaint. Although he couldn’t process a refund over the phone, he was super kind and patient.