The Manor - Havering

This hotel has to be the top of my list for service and helpfulness.. The staff are so conscious of your needs, nothing is too much trouble. I cannot rate this place highly enough.

We just wanted a drink at lunchtime and staff were very friendly and helpful. Sorted out a table outside as it was so warm. Tables set out beautifully but no-one there. the menu looked appetising and reasonable. Plan to eat there next time we are in Rainham.

We used the De Rougemont Manor way back in the day for our honeymoon suite, (1977 to be precise). Came here a few years back, terrible service at the restaurant . Stopped coming here. But heard they were under new management and menu decided to try again. Arrived at 12.45 lady on desk said go and wait in the bar and someone will be out to see you soon. After 15 minutes waiting, we got up and walked out Came in at 12.45 today was ushered into bar area and was told someone will take us to restaurant, after 15 minute wait, we got up and walked out

We visited with friends for dinner and was not disappointed, welcome and service very good. We had a groupon voucher which was for 2 courses, tho we did have 3 courses. Menu choice very good, we had starters of soup, prawn cocktail and halloumi between us, mains was chicken supreme and 3 of us had sea bass all these served with fresh veg. Desserts were panna cotta and bread and butter pudding. All the dishes were well presented and cooked perfectly. The restaurant was quite busy too. Would definitely return here and highly recommend this restaurant. Decor very nice too, very clean.

Returned as a group of 6, after a few months, to celebrate our friend 's birthday. There was no menu available on the restaurant sits, and the only one I was able to find was on trip advisor, dated 2017. I assumed (wrongly) the current menu would be similar...how wrong could I be! Basically 'pub grub ', which we could have got equally as good, if not better, in any Harvester or Beefeater. The food itself was ok, but nothing special. The decor is beautiful, table settings were wonderful, with white cotton tablecloths and napkins, but the food definitely let it down. Added to that, we were the only diners...6 people in a restaurant that would seat at least 70!!! Hence, a total lack of atmosphere. I can only think others had dined there and been as disappointed as we were. Not an experience we will be repeating, sadly.