At Highland Village

This has to be the worst managed whole foods. there isnt something as simple as light raisins. there is never ever any adult supervision here no matter what time of day. not ordered not clean. products like italian gelato discontued for no reason. im hoping this gets replaced soon with a central market because i deserve better and so do my neighnord

This location is poorly managed. It's dirty, the prepared food is not fresh and the staff are inexperienced. Won't be returning.

I will not be coming back here ever again. So I came here for the Amazon promotion, and I am so disgusted. The whole place is so dirty and dusty. The floors are not clean, the bathrooms are gross, and the only clean thing might be the parking lot because no one is there! I asked the butcher where the ribs are. He told me to look in the front of the store. Two of them told me that and guess what...nothing! There was nothing there. They literally told me to go look at strawberries. Get real! The customers are snooty, but that's to be expected. What I didn't like was the customer service. No one says anything to you. They just look away from you. I spent 15 min just trying to find the restroom because no one wanted to tell me where to look. I explored upstairs only to find students reading. No really much of a restaurant area. The place is more suited for hangout. The bar area was not great. Like I said, no one will speak to you so you end up sitting there for no reason. The place is crazy overpriced. Chicken leg quarters (which is usually cheap) cost about $6 for 2 leg pieces. Ugh. I wouldn't mind the price if the meat wasn't leaking. I'll pay for cheap, not for gross. The produce tastes bad. I bought tomatoes and onions and got a free bruised up orange for my sister. Why is the produce so bad? It doesn't make sense. Ugh I'll be going anywhere else but here, thank you.

I have been to several Whole Foods locations, and this one isn't like most. There is not as much customer service, and there is rarely someone who can help you in a timely manner at the coffee bar area. The bathrooms have been dirty almost every time too. The other locations I have visited have much better customer service, they offer to let you taste foods, they offer to help if you need anything, etc. This location is not like that.

They have a great selection but some prices are a bit higher than other places and some are a bit lower so you really have to price compare. Their salad and good bar is good but sometimes you can tell the foods have been out quite awhile because foods that should be hot are cold. They also add weird seasonings instead if keeping bit simple.