Maylands Lodge - Hobart

My wife had booked this place for 3 nights from April 7 April 10 (school holiday period). The booking had been in place months in advance. We received an email on April 3rd saying they had to cancel our reservation due to a water leak in the room in which we were meant to be staying. Curiously, their website still had a larger room (suite) available for those dates, yet this was not offered as an option. The initial email was extremely poor with zero offering of any attempt regarding resolution (only when my wife sent an annoyed reply did they offer an upgraded room but for different dates). Luckily, we did manage to find somewhere else to stay.To the (new) management at Maylands: A phone call would be a much better start than an email cancelling a reservation 4 days prior to the stay, particularly during the school holiday period Did you consider a last in first out approach for the cancellation (I'm pretty sure our booking would not have been last in)? I would recommend that you do you best to try and remediate these situations for (what would've been) paying guests, rather than making token offers only after we complain

非常善良的工作人員，良好的環境，非常乾淨，讓我好好的休息2晚，有機會我一定會在回來，非常推薦！無可挑剔的一切

Absolute perfection. The included hot breakfast is also excellent. I'd highly recommend the hotel for a stay. Plenty of parking that is fully secure.

One of my favourite stays in Tasmania. Would come back for sure. Excellent breakfast, thoughtful renovations.

Maylands Lodge is an Amazing little boutique hotel with a historical feel, modern facilities and a great atmosphere. We were blown away by the fantastic staff, excellent customer service, and fabulous interior inside our room and in the common areas. The common areas showcase a bar and a little lounge with a dining area to sit and a wine cellar where guests can choose local wines. Every morning, one of our favourite parts was the delicious à la carte breakfast with a choice of sweet and savoury dishes ranging from Egg Benedict to porridge and muesli. The presentation and taste were just mind-blowing. We can’t wait to come back and stay at Maylands Lodge again.The only thing that was not as good as the others where the pillows, as they are not so comfy. But it could be my personal preference.