Cityflatshotel Holland, Tapestry Collection By Hilton

Considered two stars, but went with three.Very rough night, due to hotel policy of not taking guest vehicle info, a car alarm in the parking lot outside our window ran ALL NIGHT. I have a video which won’t post here. Front desk could do nothing (I called at 2 AM, patience exhausted), and the policy is supposed to somehow absolve the chain of liability from their restaurant and events. It should be easy to tell that cars in the lot after these are closed would be guests!! So why not.The front desk attendant walked outside, shook her head, and walked back in. It was a total waste of $250 and I will never go back. We used to love this hotel.Walkability: At least it’s convenient to downtown Holland where we had an appointment. But with all the construction, hotel chain transition, bad policies, and misinformation, we won’t be back. I can drive from less expensive places to be downtown when I need to.Food drinks: So, a clerk told us the QR code with the (not free) breakfast info was the way to order from our room (but, actually not, have to order by phone with no number listed or in person). Food selections were mostly abysmal. Coffee was ok. No complimentary options at all. Baked goods were prepackaged cellophane wrapped.And a $4 bag of microwave popcorn from the snack shelf does NOT fit in the microwave for your use (none in rooms either). What a waste, complained twice (once at the time and then at checkout), the response “we didn’t think of that.” No offer of refund.

Just spent 3 amazing nights at the hotel! Rooms were clean and spacious. Everyone at the front desk was helpful and friendly. Great location so close to downtown and plenty of other sites. Loved Happy Hour at bar! Can't wait to book another stay!!!

Upon entering the lobby, I was immediately greeted by two helpful young ladies at the front desk who provided great recommendations for local attractions and restaurants. I was pleasantly surprised by the room, it was very nice! I highly recommend it. The king room was exceptional with a walk-in shower and soaker tub. The bed was amazingly comfortable and the halls were quiet until at least 11:00 am. I will definitely stay here again if given the chance. The hotel is conveniently located for exploring downtown Holland on foot, with two fantastic restaurant/pubs just a block away. The bartender was very friendly and prompt with service, and the wings were as delicious as he described. Overall, I had a fantastic experience at this hotel.

I absolutely loved this hotel and its guest rooms. I used to work in the hotel industry and have traveled extensively for business, and Room 213 was the best standard room I've ever stayed in! The hotel is conveniently located just one block away from the downtown area. The breakfast was delicious - we enjoyed the breakfast burrito and scrambled eggs. I highly recommend this hotel.

The location was great- in the center of downtown and was nice to be able to walk everywhere. The hotel was about 10 mins to the windmill island, the beach and Neils Dutch village. The hotel had a great bar and coffee shop that we used during our stay. The room layout was unique, but we enjoyed the non- traditional layout. The reason for the 4 star review is because the beds were on a platform and I kept running into it resulting in several bruises. Also, the toilet paper could be improved.