Freddy's Frozen Custard Steakburgers - Feedback

We all ate after being turned away by two other places with staffing issues. I was leery since I'm not a meat eater and try desperately to stay away from dairy....

It took me almost an hour to get through the drive thru with my order. I repeated my order 5 times at the intercom. Got to the window and it was wrong. No biggi...

I just want to know how can I order a jalapeño burger, and there's no jalapeño... it's literally in the name.... I even asked just to make sure it wasn't just a...

Noon on a Sunday. Understandably they were busy. 14 min to order my food, hard time communicating with the woman taking my order. Not her fault, more a technica...

The food is really good. It reminds me of Steak and Shake, the same beef patties, shoestring fries, and retro set-up. I had the bacon cheese steak burger (subst...