Hanz Diner - Houston

Continues to one be of the best diners on the Northside. If you are not familiar with Frank's Grill this is like a better spin off from Frank Han himself. Truly do believe you have to come here if you are in the north. Servers are super nice and give you that old fashioned diner greeting and feeling. I haven't had one bad thing here and there is so much to choose from! I recommend the secret menu that is bacon egg and cheese on a yeast roll. And the Cajun fries are some of the best I've had ever!! The hot chicken sandwich one of the best in Houston, and it's hot!

This has become me and my husband’s favorite breakfast spot. Not only is the food amazing but the staff is exceptional. Everyone is so friendly so this place feels like home.

Hi I am an 11 year old girl who came to this restaurant with my mom and little sister. I’m going to jump right into the worst customer service we ever got! We order our food the food is OK then we realized my waffles didn’t get here. So my mom asked the waiter about my waffles and she says, “the waffles are not done yet, I’ll bring them out shortly.” And I’m like how does chicken, fish, French toast, and Fries get here before waffles! So it takes another 30 minutes until my mom asks for the manager. So the manager comes with an attitude and jumped right into the problem without a greeting! My mom keeps cutting her off explaining the problem while the manager is cutting her off midsentence! The manager then explain how we can either get .45 taken off or the waiter will have to cover my full meal! Then my mom starts to get frustrated with the problem because we both don’t understand why the waiter have to pay for my meal. My mom explained to me that they need to be paying for our bill and that this madness is uncalled for. So we leave paying our full bill! My mom didn’t want to let our waiter pay so we took the full bill. On top of that there’s a sign that says “ you cannot change your order was placed.” I think. But the manager made it seem like my mom was trying to change her order, which she was not! Also my little sister‘s water cup had a small hole causing a puddle of water on our table. We go home and look at the reviews and what we experienced happened to other people to. This may have gone back 5+ years. People I do not recommend this place because of the poor customer service. Enjoy the rest of your day.

Friendly service, food was quick, very reasonable prices. Breakfast taco is a good deal.

Delicious, clean, outstanding customer service from Wendy