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Bidra med feedbackSupreme Kakes did an excellent job on my wedding cake and last minute grooms cake for my wedding on March 26, 2023. Both cakes exceeded our expectations and was more than enough to feed our 125 guests. It was delicious and we ate on leftovers for days after our wedding. Thank you for great customer service.
We spent $70 on a cake and they lied about he flavor--they didn 't care that we were upset!! TERRIBLE COMPANY. Basic b h white cake. NO ONE WOULD PAY $70 FOR A WHITE CAKE WITH PLAIN-SUGAR FROSTING!They told us it was an amaretto raspberry cake for mom 's 75th birthday. Three separate employees excitedly said it was that flavor, amaretto raspberry. NOPE! It was a basic white cake, plain frosting, the kind Kroger sells for $20. They said sorry, it was, as-is the next day. Then when I got upset, they said, you can have some cupcakes. No thanks! You obviously don 't care. We don 't need to do business again with company that lies to your face and doesn 't care. We had used them for years. One untrained, unprofessional, petty, sad manager can ruin a 7+ year business relationship with a company. #sad
Got our wedding cake from here and it was SO good. We absolutely loved it, it looked gorgeous, and we had so many people coming up to us saying how good the cake was. Definitely would recommend the Oreo and tropical flavors :
I ordered a cake for my daughter’s birthday. We had 45-50 guests. Supreme Kakes recommended to get two tiered cake. So I did. They even suggested Oreo flavor for the top. I was happy with the look of the cake when I picked it up. But then during the party, some guests were excited to try the Oreo cake but. It was so hard to cut!! It was NOT a cake. It was a STYROFOAM!! I paid for edible two tier cake, NOT A CAKE WITH STYROFOAM!! I called Supreme Kakes. They told me that they will take care of this and call me back. I waited a week. And called them again a week later. They said again, they will call me back.. No CALLS AT ALL. I am very disappointed at their customer service.
I ordered a cake for my daughter's birthday. We had 45-50 guests. Supreme Kakes recommended to get two tiered cake. So I did. They even suggested Oreo flavor for the top. I was happy with the look of the cake when I picked it up. But then during the party, some guests were excited to try the Oreo cake but. It was so hard to cut!! It was NOT a cake. It was a STYROFOAM!! I paid for edible two tier cake, NOT A CAKE WITH STYROFOAM!! I called Supreme Kakes. They told me that they will take care of this and call me back. I waited a week. And called them again a week later. They said again, they will call me back.. No CALLS AT ALL. I am very disappointed at their customer service.