Casey's - Huber Heights

Their evening shift cashier probably shouldn't work in customer service. Takes him a minute to put his phone down and take your cash for fuel. Then had 0 customer service skills. Never said a word the whole time just acted like i was putting him out making him ring up my fuel. I'll definitely get my fuel somewhere else next time.

Just ordered a pizza and it's not even cooked. It's cold, the cheese is moving. The dough isn't even golden still raw. Never in my life, have I ever gotten a pizza like this. Very very disappointing and I work in food service

I had quite an incredible and unexpected experience at Casey's today. I went inside and ordered some cheese bread, which were yummy by the way, and $20 in gas. I went to pay with my Phone using Samsung Pay, and the transaction wasn't going through. I tried it a couple times, and it kept declining my payment. It turns out that because what I had linked to Samsung Pay was a prepaid e-gift card, it doesn't have a pin number associated with it, and it wouldn't go through as credit. I started freaking out for a second because I was very low on gas and I had just ordered that cheese bread. An employee came over to see what the problem was and tried messing with it to make it go through and nothing was working. She then took out a card and put it in the card reader and the transaction went through. Turns out she paid for my gas and food with her own money without even thinking twice about it. I couldn't believe that she had just paid my entire $25 transaction. I thanked her and was almost in tears. I asked the cashier what that lady's name was and he told me that it was Megan. So, Megan, if you see this, I really appreciate your generosity and kindness! It goes to show that in a world full of greed and people only thinking of themselves, there are still some kind hearted people. Thanks again Megan, and I will definitely be paying it forward!!

Don?t order delivery. Waited 40 minutes, was delivered the wrong food and no drink. Casey?s can?t issue refund stuck waiting up to 10 days apparently for refund from DOORDASH?! Called to talk to manager and she was no help. UPDATE: two weeks into trying to receive a refund. DoorDash claimed to have issued refund day of, when refund never came I made another call to doordash, who confirmed there was no refund issued and that I must collect that refund from CASEYS. Who tells me I must get it from DOORDASH. Have been denied a refund by both CASEYS and DOORDASH. They each point the finger at one another, I?ve even tried to dispute the charge, which my bank has denied because ?I authorized the purchase?. But never received the service I paid for. And have only gotten the run around and RUDE, uneducated in their own system and UNHELPFUL customer service from the managers at CASEYS.

Frequent customer. We love the pizza. VERY disappointed slightly angry that the counter employee WAS NOT WEARING A MASK while she worked throughout the store as I waited for a pizza carry-out order. The employee in the kitchen had a mask gloves. That is appreciated. As per the sign at the door, ALL ARE REQUIRED TO WEAR A MASK. For some reason, this employee felt exempt, even at the risk of customers? health wellbeing. Gee, I wonder why this darn pandemic is getting worse in our area? I WILL NOT RETURN. I DO NOT WANT TO EXPOSE ME OR MY FAMILY TO COVID-19.