Pizza Hut - Humble

If I could give this location 0 stars I would.They say your order is out for delivery but still been waiting for more than 25 minutes since that text alert when I live no more than 7 minutes from this place. I call and say my order has been delivered but it hasn’t. Then when you try to order for pick up is the same waiting game, you will have to wait more than 30 minutes before they get your order in your hands. I would choose a different location next.

Yesterday April 6 i took a chance and ordered from Pizza Hut when i should’ve listened to my gut and ordered from dominos they never disappointment me when it comes to my order. Last night after waiting almost and hour for my pizza to get delivered i paid didn’t think nothing of it until i opened up the box and it look like my pizza was just tossed around and threw it in a box. No consideration for others at all. Never again will i deal with pizza hut bad service. They need to do better

I love Pizza Hut but a lot of times I order EXTRA marinara sauce that I paid for and Don’t get that upset me a

Terrible! I just ordered a mediumHot honey pizza from this location. Unpin arrival I was informed they no longer have the hot honey, I was disappointed but accepted it. I went home tried a slice and realized they put hot sauce all over my pizza.I called the location back and informed them of the mishap; the acknowledged that the person put buffalo sauce on my pizza. I was put on hold for 20 mins and then I disconnected the call.I called 3 more times and they did not answer. I then called off another number and the location picked up. After that it went down hill. I informed the manager I did not want to be put on hold because I was on hold for 40 mins! He said he understood, then put me on hold again.At this point o got aggravated and drive back to the location with my nasty pizza. I was met with terrible customer service no acknowledgment that they were avoiding my call and no type of apology. I asked for corporates number and was informed it’s online somewhere and then I asked for the name of the manner and was informed that he does not have to give me that.Customer service terrible. Manger terrible. Pizza terrible.

Ordered through the app. Once we got to the store my order was wrong. They would not give me a refund but offered a store credit. Unacceptable! We will never go back to any Pizza Hut again.