Philly Pretzel Factory - Hummelstown

I was completely unimpressed. I was excited for a nice, hot meal, and my partner went in and bought five items for us. Unfortunately, even with the heat lamp, we ended up with five cold servings. The dips didn’t even make a difference. I won’t be spending my money here again.

These are truly the best soft pretzels I've ever had! I ordered a platter filled with bite-sized pretzel bites and an assortment of dipping sauces, and we all enjoyed them immensely. I highly recommend this place!

"The spelt here is hot and fresh, and the quality is quite good. It was a bit salty for my taste, but that's easy to adjust by adding less salt. They offer a variety of dip selections and have weekly specials. We tried the pretzel dogs and cheese steak bites, which were delicious. We also picked up a cup of pretzel bites for $3.00. The staff was very friendly, making for a pleasant experience overall."

I bought the steak filled sprouts and there was no steak inside. a small steak cube was outside and a large empty hole next door. never again. they were terrible

Arrived at 3:30 on a Saturday to order a tray of rivets before they closed. Said they needed at least an hour to make a tray. They closed at 5pm? Maybe the young men left to run the store need retraining on timing as well as customer service?