Hot Box Pizza Downtown Indianapolis

Out of town guest. Workers were very kind talking to me about events going on in the city. Service was quick. I left cash on the the counter by accident and they put it in their safe in an envelope with 'cash left on the counter ' and allowed me to pick it up the next day. That 's unheard of, but shows that their Customer Service and kindness is A+.

Was a great experience. The staff was friendly and the food was quick to come out. Definitely a great first time experience

Pizza was amazing! Stopped by after Dave Chapelle and was very pleased we did. Everyone was very friendly and were working their butts off.

Pizza was out quick and was great. Tasted hot and fresh. Was greeted at the door and they provided good service. Would come here again.

Well... the pizza crust is not bad, but the 'Summer Pie ' as described ... 'This gem is our take on a classic! With Garlic, Tomato, Fresh Basil on Olive Oil... ' is absolutely NOTHING like the pizza I received. Crust? Check. Cheese? Check. That 's it. No garlic. No tomato. No fresh basil. No olive oil. Substitute banana peppers and burnt sun dried tomatoes I guess? *sigh* I hate leaving poor reviews, and I thought the lower ratings might be erroneous. But sometimes we get what we deserve... as I guess I did? UPDATE: The owner (Tim) reached out and made things right. Mistakes happen, and a lesson for myself to check the accuracy of my order before I leave a restaurant. Appreciate the direct follow up and excellent customer service. We can all use a little grace, and we can all give a little as well.