Tan-cha - Irvine

I just bought a Brûlée Thai Tea with caramel Boba just now at 4pm and there were around 10 people at the store. I normally get the same drink each time I come visit.Today was really a bad experience and will never return. The wait was longer than it used to assuming this was the first time I see they have 10 people but only about 5 of us were waiting for our orders and the rest already have their drinks. Noted that there were three employees working.I will emphasize the inconsistency of the Brûlée Thai Tea Boba that I had today. It just taste like water. It doesn’t had much of brûlée on it and it’s was awful. I kept returning at this place because of how this drink I always get taste so delicious BUT today was pretty bad aside of the slow service.The Management needs to check on this as the employees cannot handle just this small amount of customers at the same time and please revisit the consistency of the drinks prepared. This must be a different employee who used to make my order.

Came in today for a quick bite and some tasty boba tea, food was speedy and the place looks tremendously better than the last time I was here, I believe they have a new management team. -Popcorn chicken is a bit spicy/ when I addressed the issue, the server, Jay Or Je was very friendly and offered to make another one, he was also very courteous and excellent in customer service. Looking to coming back soon! -Boba tea is superb

So Tan Cha (their Irvine location has really good tea! Their milk tea is really flavorful and the perfect blend of tea and milk. The sweetness level is spot on too. However, they were out of boba when I ordered from them! Aghhh it drives me crazy when a milk tea shop is out of boba like they have one job to keep inventory and they didn't have it! (especially the port isn't backed up anymore Especially when I'm paying over $6 for a drink it should have boba! I tried the other add ins (the agar boba just doesn't do it for me it tastes like shredded slimy strips to me... but I really just wanted boba so that was disappointing. Also, be careful with their cups if you get a drink without an add on (like I had to when they were out of boba because the cups have a really large straw hole (which is fine for when you have a large straw for add ons , but when you have a small straw because they are out of boba it can leak when you're driving in the car. However, their matcha green tea is super yummy though and I also like their Oolong. The foam has been hit or miss for me so sometimes I order it without. Overall, I will be back here again since their tea is tasty (but next time I hope they have boba !

One man show. Literally the slowest moving workers. Came here on a Saturday around 1pm and there is only three other customers ahead of me. TWENTY FIVE MINUTES later and still no drinks. Given we ordered 5 drinks, I know it doesn't take 30 mins to make them. We ordered their #1 drink, the Royal Ceylon. Milk tea with Tiramisu Puff Cream. This is my second time here and yet the same experience as last time. I won't be coming back here again.

Drink tastes average.. atmosphere is dull and too much food smell ruins