The Bistro – Eat. Drink. Connect.

Good location but beware of a few extremely rude team members at the front check in and check out desk!! Other issue is the maid service obviously overlooks pubic hairs stuck to the door frame of the bathroom in room #118. She needs to look up when she is cleaning in there!

I visited a few weeks ago for a work trip. Lobby is nice looking but when entering my hotel room it's smelled like cat pee and mildew on the first floor. It was late the first night and I was exhausted to change rooms. I went to the front desk in the day and asked them if they could spray deodorizer. Came back a few hours later and it wasn't sprayed. I asked again and then went out again as I couldn't stay in the room when it smelled that bad and was making me nauseous. I came back again a few hours later and it still smelled. I asked to switch rooms and went to my next new room which also happened to be on the first floor. Immediately I turned around after entering because it smelled just as bad as the first room. They then moved me up to the 3rd floor. Still smelled but not as bad. There were walls in the hallway on the first floor that had blue tape holding the wallpaper together. Pool also looked a little neglected. They also have a shuttle service to and from the airport which I couldn't find advertised. One staff member was really nice, I believe his name was Jerry(had gages).

This hotel is fine for an overnight. I wouldn't recommend a multiple night vacation here, but for a one night stay before a flight or a Disney day it's fine. It's definitely in need of some upgrades, but it's large, only $10 for parking in a garage and clean.

Terrible customer service (Jerry) and check in experience. Bathroom was dirty. Advertised rate was not applied despite assurance it would be validated. Would not stay here again for business.

Just want til confirm my reservation just in case and i've been on hold for 27mins. haven't even talked to a real person yet. second time calling. first time was 15minutes.