Mais Thai Restaurant - Jeffersonville

I've been going to Mai's for over 10 years now. The food quality has never changed and is literally the best Thai food I've ever tasted in the Kentuckiana area. Hands down. Covid did change the environment and dining room experience. She has continued to run the operation very lean. Mai didn't open the dining room until a year if not more after covid and has kept things minimal to be able to keep her restaurant doors open. We're all aware of the hits restaurants are taking with increases in food cost and supplies. While dining in Mai uses plastic and paper to decrease cost too. She has had to shift the concept from a nicer sit and dine place, to a come in for a simpler market experience, or order take out. I'll take it so I can get the best Thai food around. I beg of you to not judge this place for anything other than the food and kindness from Mai and that you're supporting a family business that a lot of people want to continue to support.

So, my first impression of this place was that it looked like they had taken over half the dining area space for take out orders. Which is fine, I am sure that had a lot to do with COVID, but it all still looked very temporary and slap dash. Like its been three years, make it a thing if that's whats working for you? We order, pay and sit. The orders come out and everything is on paper plates, styrofoam bowls, plastic utensils. I mean, come on what is this? This is absolutely terrible for the environment. Also portion sizes were very tiny for what you order, although now that I think about it it probably was so the plates and bowls did not collapse under the weight of the food. I am able to sample the Kanom Jeeb: Thai dumplings of pork and water chestnuts wrapped in potstickers. Served with special sauce. These were tasty, and prepared well. Satay: skewers of marinated, grilled chicken. Served with peanut sauce. The sauce was OK, did not have any more of a complex flavor than peanut, but the chicken was seasoned and juicy. Pad Ped: Spicy red curry sauce made with snow peas, bell pepper and onion with tofu probably the best thing but I asked for it to be Thai hot and of course the heat barely registered. The worst part though was that my dish was supposed to have all of those vegetables listed, and I literally got one snow pea, one chunk of bell pepper and the rest was giant pieces of onion. That's a terrible deal. My moral compass insists that even if this was a 5 star place I cannot give them any more business for the plate and cup situation, so because its not even close to a five I will have to pass on Mai's Thai in the future.

We are from California and have been to many many Thai restaurants, as well as in other states. We had a party of 6 but their tables only accommodate 4.The guy said we can sit at 2 tables.We requested to put them together, and one of the ladies was upset about that but they did it anyway.We were giving Thai tea with drips of the drink all over the foam cups.The curry and rice was served on paper bowls.They typically serve on ceramic plates and bowls, and if you have a restaurant, you should be doing that. The guy said we could order at the front or cashiers desk when ready so we did, but the table of white people next to us didn't have to pay until after their meal.What is up with that? Racism? Assuming we will skip out on the bill while having 3 young children in tow? Discrimination thinking we are poor? One of the ladies was very nice but the other lady always looked and acted angry and even yelled towards the end of our time there. The curry was extremely spicy, and I couldn't even enjoy it. There was also barely any chicken in it. It seemed like we, the paying customers, were an inconvenience to them, and they were not very accommodating. The food was okay but not good enough to come back for the food alone.Even if it was amazing, we won't be back because of the terrible service and treatment. We aren't spending our money on this.Only good thing was the thai tea in my opinion.I've never been to a Thai restaurant with mean, angry, and unprofessional staff. Don't waste your time or money

Not worth the investment of time and money Young lady at the front desk was more interested in her cell phone, she could have be clean or organizing the clutter ... go next door to Taco Bell

This place is okay if you're craving Thai food but far from the best. Take out portions are on the small side. If you dine in you get styrofoam plates and plastic silverware. Pad Thai is good though.