Domino's Pizza - Jersey City

Really pathetic customer service! I called today and asked why my rewards are still not there(they ruined my dinner last time was waiting for 2 hours for pizza and order sucks. They didn't even send the soft drinks which was there on my order.they didsent it after 1 hr of waiting sucks) in my account after 1 week. Whoever the lady on the phone was arrogant and did nothelp me out. Won't recommend ordering from this store at all.

I was only asking for the jalapeños and sauces instead of a whole new pizza, but his attitude was frustrating. This experience ruined what should have been a pleasant evening for my father and me. While I understand that mistakes can happen, the way it was handled was unacceptable. I suggest looking for a different Domino’s location to avoid a similar situation. To make matters worse, he refused to offer chili flakes and oregano as well! The photos I took clearly show the missing jalapeños. Overall, this experience was far from worth even a single star.

This is one of the worst Domino's locations I've encountered. They consistently mess up orders, and there's no assistance available when you need it. I strongly advise against ordering from this place. They seem to screw something up every time, whether it's undercooked pizza or forgetting to deliver the soda. It's truly one of the worst Domino's outlets I've been to. At this point, I can't even recommend Domino's pizza anymore.

I had a terrible experience at this restaurant. My order was wrong: my pizza was missing jalapeños, and there were no garlic dipping sauces or marinara included. When I called Domino's to address the issue, Jon, the person on the line, was rude and ended up hanging up on me while I was still talking. I was only asking for the missing jalapeños and sauces instead of a new pizza, yet he responded with an attitude instead of an apology. He even accused me of lying when I told him about the missing ingredients. I genuinely wonder if this place even deserves a single star. I strongly advise finding a different Domino's and avoiding this location—it completely ruined my evening. I understand that mistakes can happen, but it's unacceptable to be treated with disrespect after one occurs. It was especially disappointing since I was there with my dad. Please take a look at the pictures and see if you can spot any jalapeños. To top it off, at the pizza place, they refused to serve chili flakes and oregano. Unbelievable!

I usually give Domino's a five-star rating, but this time, the Caesar chicken salad brought it down to three stars because it didn't meet my expectations. The garlic bread, as always, was fantastic. However, I would advise against ordering salads, as they really don't seem to be their specialty.