Gyu-kaku Japanese Bbq - Kaneohe

We used to love this place soooo much! Used to be our lunch place for literally years. But today the experience was just A LOT. We got all u can eat for almost $37 person. We waited 20min to only get one ordered placed. The girl didn’t grilled properly and even when I asked her to do so she just pretty much told me I’m grilling wrong and that’s why it gets sticky like whut . We were only able to order three times before they told us out time was out. Like we were waiting for our food MORE than we were actually eating it!. Rice was cold. We can’t even say the meat was worth it because the seasoning was just so bad ! Too salty in some or NO flavor at all in others. We paid near $120 for both all u can eat and we feel they just ripped us off. This experience was just enough for us to NEVER come back again. If u want a good all u can eat we totally recommend GEN Korean BBQ at Ala Moana. Price is better. Food is better. Staff is a LOT better. This is just ridiculous I feel they are getting worse and worse and we didn’t even go in a weekend !!!

We love this place. They were so efficient about the vaccine mandate info gathering. The staff is really helpful and friendly. Cooking at your own table is really cool. All of the meat was so tender and flavorful. We were able to order some of our meats on the Happy Hour menu and that saved us some money. But of course, we just used it to order dessert! We highly recommend this restaurant.

Crazy how I want to find a place I want to eat at when I 'm too lazy or don 't want to cook at home. Yet my family and I still find ourselves coming here and I end up cooking anyways .. My kids love it here, we love the food and enjoy the staff. We don 't like the long wait times for a table on the weekends, so we do go during the week. We do order all our items A La Carte and our bill comes out around $50-70 cheaper.

It is a great place and great food. The employees there are friendly and helpful.

Ordered food for delivery, after processing credit card payment they informed me they dont deliver to my area. I cancelled the order and requested a refund and they refused...Bad business practices. Cannot comment on the food.....but if it is anything like their customer service I would stay away....