Camp Critter And Grille - Kansas City

Our family loved eating here! James at the pasta bar is wonderful! Matt our server was very diligent! So happy we ate here while staying at GWL

We had a wonderful time here and I WISH I could give it five stars. Totally would have until the nightmare it is to deal with a $100 charge, probably for incidentals however it is three weeks later and the sale is finalized and still on my account. I have called the 800 number for Great Wold and opened two cases one week apart from each other. The hotel should have called me back yet nothing! I have tried calling the hotel directly as instructed by the GWL 800 number and no one answers. The ONE time out of many that someone answered she transferred me to a automated service that ended up disconnecting the call! After more then a week I finally heard back from GWL and all they are saying is I need to work with my bank. Which I am now doing. However as I told them it shouldn't take 20 phone calls and more then a week to get any sort of response. It might really be an issue on the bank side however all this frustration could very easily have been avoided had the hotel contacted me back in a reasonable amount of time. Other then this issue everything went good. The food was expensive but decent. The breakfast buffet had many options. The pizza and pool food good. The blended drinks by the pool were delicious but very expensive. Water park was super fun and well kept up. The room was great! Activities around the hotel were great for keeping kids entertained. The service at the hotel itself was great!

Go to another location!!! Hotel needed major cleaning, Food was overpriced, over $100 for 3 of us to eat a buffet that was very slim to pick from, the room above us and hallways were loud even after 11pm quiet hours, and as of now they have doubled charged me for our room charges (over $400) and then told me someone would get back to be but it wouldn’t be for 72 hour or so. ? absolutely ridiculous!!!! I don’t want to say all GWL are terrible because i I can see where the experience would be worth it but I would recommend another location for sure!

As a location to take two 8-year-olds for spring break, GWL hit all the marks for them. They had fun all day long playing at the water park, completing the MagiQuest, playing in the arcade, wearing PJs to breakfast, and visiting the Grand Lobby for character sightings, story time, crafts, and dance party. However, as an adult, I was disappointed in lots of areas. The water park area doesn’t have adequate tables to sit at for lunch. Lunch is only junk food—hamburgers or chicken strips. Paper straws are used exclusively, which don’t work well for Icees. Dinner in the restaurant was awful—salmon was tough, veggies overcooked, no vegetables for the salad. The resort is very expensive, so get ready for sticker shock upon departure. I had to keep reminding myself that this trip was for the kids, not me. We won’t be back, but the kids had fun.

Visited the one in KC with my family after seeing their commercials. We originally planned a 2 night stay but were super happy we changed it to 1. Can honestly say this is the worst hotel we have ever stayed in, EVER, on a family vacation. Our 4 year old had a great time at the Waterpark and arcade, but we both agreed the remainder was garbage. Quality of all the food was somewhere around what you would expect at a county fair. Our room was clean on arrival but everything was old and stained (carpets, couch, chair) except for the freshly bleached linens. Would never recommend a family waste their money staying here. For a late lunch, paw pass, dinner for 3, 2 drinks, and the room for a night, it was 1000. I even tried to convince my wife to try the dinner because she was ready to Grubhub dinner after the lunch. Should have listened because she was right. NEVER stay here; come to the indoor water park and find a better hotel. DONT WASTE MONEY ON LODGING HERE