Starbucks - Kansas City

This location frequently puts incomplete or incorrectly made drinks out for mobile order customers. If you don't catch it right away, they never answer the phone, making it impossible to get in touch with anyone to make the moment right without coming all the way back. For a location in a tourist center, located inside a shopping district, this is incredibly inconvenient. I went in today at roughly 2pm. I had ordered a Honey Citrus Mint Tea and while walking out with my family, detoured to pick it up. It had no peach, bo lemonade, 1 tea bag, and as such was missing an entire kind of tea. They did not have anyone at the hand off plane to point this out, nor didnthey leave the drink unmade (as they were missing ingredients) so that I would know. It was not possible to stop then other members of my family, so I picked up the phone to call them. The phone rang all the way home and no one answered. I used my free beverage reward to get this and am incredibly disappointed.

We haven't had a negative experience here yet. I wanted to make sure and leave a review simply because it is leaps and bounds above my local Starbucks. Clean, friendly service, delicious and consistent drinks. I was more than happy with my drink and this is more caramel than I've seen in any Starbucks drink- and I always order caramel. ????

Great Starbucks location with lovely Crown Center views.

Nice starbucks in crown plaza center Staff friendly lots of seating

Would recommend!! Evening staff is very pleasant! This barista (I think her name was Christy) made me a delicious chai and took the cheese off of a sausage cheddar biscuit for me!