Red Lobster - Katy

I wanted to come by as I haven't been in a Red Lobster for years. We sat immediately and Joyce, our server, was very fast to bring our drinks and take our order. The cookies were amazing as usual and the food came out on time. The food was very delicious and the portions were a good size. The manager went by and checked on our table what I always appreciate when I go to eat. We had some leftovers and look forward to eating them tomorrow.

On Saturday I had a build you own meal pick two (fried shrimp, campi, salad and broccoli) and ordered it online via board pickup. I received a text at 7:07 that my order was received and I received another text at 19:14 that my order was ready. I was in Katy Mills Mall when I ordered the food, so I went straight to the restaurant and waited for the parking lot from 7:07 to 19:30. I've never been greeted, nor has anyone brought out my food. I called the restaurant at 19:30, and the host said you must come because we're super busy. I went to the restaurant and the host pointed to the To-go area at the bar and told me to wait there. Four more guests waited for different reasons, so I had to wait until it was my turn. The bartender said she'd go and get the to-go person, but she brought my food. I checked my food in the car and while the food was warm, my fried shrimps were soggy because it has it in the same container as my broccoli that has moisture of butter and water. Usually the vegetables are placed with a lid in a cup or can. I didn't want to go back to the restaurant, so I went home and ate the food, how best I could pick up the soggy bread. Next time I follow my first thought and go to the place near my house. I was very overwhelmed by this experience.

We had the best dinner tonight. Our server was Ismail and he was wonderful!! Crabs were also at the top.

Loved this red lobster, since we walked in we were attended immediately and sat down. We were quickly offered drinks and menus and our waitress was excellent and efficient and friendly. Couldn't of had a better experience.

Our first visit and it was a good one. The staff was nice and friendly. The food didn't take long to be served. The food was hot and tasty. Of course the biscuits were good! No complaints from us.