Li'l Firehouse Coffee - Kennewick

Went there yesterday with a full punch card and was told they don't accept them any longer so paid full price for a large mocha that tasted AWFUL. Like spoiled milk. I couldn't even drink it, would have returned it but I was already late for an appointment so took it as a loss. Will never be back for both of those reasons. Didn't even offer a discount for the punch card, thats pretty terrible service to not honor something like that. If management cares I was there Monday 7/15 around 10am. Servers were not the friendliest either it was like I was an inconvenience just being there.

I'm visiting from California, and I decided to try this place. I've never had a shake (Peanut Butter Blender) this good and healthy tasting before. I only wish there were more locations to keep coming back! Thank you.

I’ll start off by saying I love Li’l Firehouse coffee, they are my go to for coffee. However, I’ve noticed lately that my drinks aren’t being mixed. I’ve had a few coffees, both iced and hot, where I suck up chunks in the straw. This morning, it was too much and my coffee tasted like warm milk. So I opened it to stir, and the bottom of my coffee was thick with sugar/white mocha powder. Very disappointing.

Firehouse needs to stop playing with me… Why is my bagel burnt when i asked for it lightly toasted? Why do I stay getting tried

Quick drive through while running some errands. Price and quality were perfect.