Mcdonald's - Kettering

This McDonald's location in Kettering is top-notch. The staff is friendly, the restaurant is very clean, and the food is hot, crispy, and delicious. It's the perfect spot to grab a quick meal or snack.

I ordered 2 Big Mac meals, one for myself and one for my wife. We live only a 2 minute drive from the restaurant so we decided to take the meals home instead of dining in. After giving my wife her meal, I started on mine and noticed that my Big Mac looked a bit thin. Upon further inspection, I realized that it was missing one of the beef burgers. I planned to return it but decided to eat my fries first to avoid them getting cold. However, the fries were barely warm, but I ate them anyway due to hunger. My wife also mentioned that her meal was not very warm, but she ate it as well. I went back to the restaurant and they replaced both meals, which were correct this time, but the food was still not hot enough. I reluctantly ate my meal and decided that it was time to stop returning to this specific McDonald's location, as I have never had a satisfactory meal there. It's time to start spending my money elsewhere.

I hate the McApp, it’s truly dreadful, but what’s worse is that the staff still seem mystified by how it works. I arrive at the restaurant having placed my order via the app opt to pick up via the drive thru. I get a code which I quote to the member of staff at the speaker. I’m told to drive to the collection point. I get there the girl is confused as my order is not on the screen. Rather than talk to someone I’m told I have to drive round again!??? Seriously? Stupidly I do then get stuck in a queue of 6 cars which takes almost 10 minutes to get back to the collection window. I don’t receive an apology just a “oh hey”. Great job McDonalds. Idiots.

Went there for breakfast and there was a short and curly hair on my hash brown!..... absolutely disgusting. So dirty and the staff look like they were just dropped off in a spaceship ..... no idea what the hell they are doing. There are plenty of other Mc Donald’s that are very clean and the staff are good at their job...... this one though..... disgusting!

I used to drive through the restaurant every Saturday morning with my daughter for breakfast. However, we have stopped going because they consistently get our order wrong. If you decide to go inside, the staff will ignore you if they see that you have been waiting for a long time. It is a terrible place. Avoid it at all costs!