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Bidra med feedbackThe food was terrible, I regret not reading the reviews before spending £25 on a meal that only had two bites before ending up in the trash. It was clear that no thought was put into the food they served. This will be my first and last visit to this restaurant.
I ordered from Just Eat on 18/05/19. The burger was dry and overcooked, the fries were bland, under-seasoned, and very expensive. The onion rings were extremely soggy and most of the batter had fallen off, making them inedible. This establishment is not up to the standard of the former Princes Avenue restaurant. The food is not suitable for delivery.
My wife enjoyed the blue cheese burger, with a delicious bun and a moist, flavorful patty. The American fries were also a hit. I opted for the double burger, which had a light and tasty bun and freshly made/cooked patties. The bacon was crispy, but the cheese was a bit underwhelming. We also tried the vegan fries, which were good but we were too full to finish them. We also ordered some halloumi fries on the side, which were tasty but a bit on the pricey side. Our server was friendly and attentive, although we noticed she was not as professional with another couple who had an accident at their table. She handled it well, considering she was serving around 12 customers by herself. The chef did a great job with the food, and we were served our meals quickly after arriving. Overall, it was a good experience, but the drinks were a bit expensive considering the limited selection. The restaurant could use some improvements, but it's a decent option for a quick meal on the go. Just be sure to check out the quirky dog on the ceiling in the restroom.
We used to be a huge fan of Kerbedge and would regularly visit the one of Princes Ave. Now I’m aware these restaurants have recently “divorced”, I’m unclear why but if it’s the quality at St Stephens then I’m not surprised. We visited yesterday and it was the worst dining experience I have ever had. We arrived, sat down and placed our order. All good so far. We were then told there would be a wait on food. Right, okay... there are 3 other tables in. Eventually (about 45 minutes after ordering) our food arrived and it was appalling. The state of the food is bordering on mis-selling. I order a Kerbedge burger which should have rocket, onion relish (something like the attached), what I received was something comparable to what you’d get in McDonalds only worse (see attached). This was taken off the bill and a further 10% off for the speed of service but quite frankly, if you can’t serve what you promise then close. Finally, someone then came over to apologise but went into the finite detail about ‘staff not turning up’ and ‘putting it all on Facebook’ and it ‘not being on’. As a customer, I don’t need to know this.
On a day in Hull shopping and thought a handmade burger would be good! Went in to be told would be a 10 minute wait for food, said no problem, we waited 45 minutes then decided as they had only served a kids party and several adults that our food would not be coming anytime soon, so we paid £7.50 for three small bottle diet cokes and cancelled our order. The people next to us did the same and another couple looked ready to go also. One member of staff cooking and two running around front of house! Would not go back in a hurry or recommend.