Potbelly - KINGWOOD

I have been going to memorial Hermann for two days going through treatments. My aunt and I came in this young lady by the name of Loren greeted us yesterday and she had numerous window customers although she was busy she apologized that they were short staffed but she was right with us. They took care of us with the same enthusiasm she gave her drive thru customers. The sandwiches were delicious made to order will helpful with my aunt that has dementia and she was fantastic! Today we came in again. The food is good made to order. They had a ful staff and Loren greeted us again. Food and atmosphere was nice and the staff and manager really helpful thanks for making us feel welcomed. And although I don’t live in town when I come to the doctor I will stop by and say hello. Thanks again for a job well done. See you soon! Thanks GuysSincerely,A happy customer

Sadly, Potbelly has failed to mantain the quantity/quality ratio. Fron brown avocado to almost not meat and not so fresh lettuce. No value fir my money. Not coming back!

When the 2 dude bro's are behind the counter you gonna get good food and service.

I wanted to thank the workers for making our shakes and sandwiches so well. It really hit the spot. We usually do drive thru and have not had any issues with our

This location always had below average service. One person who worked at the drive through always got the order wrong. I think she left. But the food is always just ok or bad. Today I ordered the pizza sandwich and it was loaded with mushrooms. “Does a sandwich come with these mushrooms?” I usually don’t mind mushrooms but, again, there were too many and they had a fishy smell and taste. Totally ruined my meal.