La Fiesta - Knoxville

Ordered soup to go, and instead of them notifying that they ran out of to go containers for soup (hence giving an opportunity to order something else), they gave it to us like this (see photos) and we didn 't know it until we got home. The cardboard top absorbed the liquid and broth seeped everywhere. That alone wasn 't a big deal so I called and the rep said they were out of bowls. I explained it spilled everywhere and he responded like I had said we had an accident as if we spilled it ourselves zero accountability. I tried explaining NO it 's because the container wasn 't suitable for soup and he kept interrupting me so I asked him to let me finish speaking (he would not). Because of that, I asked for a refund BUT as soon as I finally called him out, the rep put the phone down without explaining any further and proceeded to make me wait for 15 mins while I could hear him helping other patrons before eventually hanging up on me then he refused to answer a couple more calls. When he finally picked up again and I asked him why he did that, he acted like he did nothing wrong because he was really busy and had the audacity to ask why are you mad? I 'm just here working... Patronizing regular patrons. I 'm more upset with the blatant disregard than the soup spilling everywhere. This is how loyal and regular customers are treated. Boycotting immediately. Be warned.

Fantastic food and excellent service! This local spot is perfect for gathering, having fun, and enjoying delicious Mexican cuisine—definitely worth a visit! It might just be the best Mexican food in Knoxville. They also own several other restaurants.

The food was amazing! Trust me, not all chimichangas are crated equal. Their shredded chicken chimi is the best I have ever had in Knoxville! So juicy! The portion sizes are huge which means you will either have plenty of leftovers or you will have to undo your belt a notch or two at the table. Shh...don't tell anybody. Can't wait to go back!!!

The food is consistently excellent. Memo, the person at the front, is incredibly friendly. We've been coming here for about eight years now.

I placed a take-out order for my wife and me and was told it would be ready in 20 minutes. When I arrived, it was all set for me. It’s a charming little spot, though you'll want to bring a jacket because it can be quite cold inside. The portions are generous, and the food is absolutely fantastic. We'll definitely have leftovers to enjoy tomorrow!