Wendy's - Knoxville

I went through the drive through Saturday and the burgers were so disgusting that I immediately threw them in the garbage and went straight to McDonalds. ??? They tasted like soap and ketchup. I'm pretty much done with Wendy's. I didn't go inside so I can't speak to the cleanliness, but the food I received was gross and also incorrect. (I orders 2 hamburgers ketchup only and received only one. The sweet tea was probably the only thing I got in my order that was remotely decent.

Everything was bad, but the fries win the prize for worst ever! They were grease soaked, and the grease was a bit rancid. Compare to pic!

World give 0 star if I can, waited 40min to get my food, I mean Wendy is a fast food restaurant.....

I waited a total of 40 minutes for my order that I was picking up. There were three ladies who were working at this store. Their dinning room was closed, so I was stuck in line. Once I got to the screen to order, I sat for 15 minutes and no one said a thing after I said hello three times. I pulled around and spoke with the lady at the window letting her know I was there to pick up an order. She did not acknowledge the wait or apologize. I had to sit at this window for 20 minutes waiting for two sandwiches and a drink. She told me she was getting buns and this is why the long wait. Sitting at the window, I saw three girls in there no working, hanging out. When they would do anything, it was the speed of snail. Once she handed me the food I commented on the fact this experience was 40 minutes of my time and not once did she acknowledge that and I thought it was poor customer service. After I said this, she closed the door in my face without zero acknowledgement to what I had just said. Please for the love of God, don’t go to this store. Hands down, worst experience at a fast food restaurant.

Waited 20 minutes in the drive thru line to order 6 chicken nuggets, fries and a Dr Pepper. They told me there was not ice so I said ok, but when I got to the window they told me there also is no Dr Pepper and they couldn’t “take it off the order because the manager was in the bathroom” then they just let me sit there for another 10 minutes. I drove off because I hadn’t paid yet. Worst experience at a Wendy’s ever.