Cold Stone Creamery - La Mirada

This is your typical cold stone. The place has had it's restroom under repairs for the last several years but other than that it's nothing extraordinary. Place could use a little clean up.

Cold Stone is my favorite ice cream. Disappointed to come here to get my favorite and the girl didn?t mix in and chop up the strawberries all the way. Felt like she was stingy with the toppings but in reality it was just the two frozen strawberries she did put were at the bottom and whole. Please don?t be lazy and chop and mix the toppings well, the whole taste of the ice cream depends on this very simple task.

On a Sunday night, the restaurant wasn't too busy, though there were a few patrons. The two staff members were working hard and served with a smile. They were friendly and efficient. The menu featured interesting flavors like strawberry cake batter and banana bread batter, along with some popular favorites. Overall, it was a fantastic experience with excellent staff and a great selection!

I really enjoy Cold Stone, but this specific location is quite stingy with their portions. By the time I got home—just two minutes away—the ice cream had already melted.

I went in with an email coupon that I received through the corporate rewards program. Coupon says on it that it is valid at all socal locations. Employee that was trying to help me said that it is a valid coupon but manager then out of nowhere was rude and cheap and would not honor the coupon. Shame on this manager for breaking the franchise rules. Corporate emails these coupons to rewards members and to help you earn business at your franchise location, and you just lost my business by being super rude and cheap. Also last time I was here you did not have cake batter available which is the main reason that I go to Cold Stone. If all locations were like this one I would stop going to Cold Stone forever. I will be calling corporate and complaining about this and I hope that they take some action because customers shouldn't have to suffer if you are a rude cheap unprofessional manager.