Küto Comptoir à Tartares La Prairie

I visited the restaurant three days ago and found the prices to be far too high for the portion sizes offered. To make matters worse, the rice was undercooked—it was hard and crunchy.

I was really disappointed with the overall quality of my dish given its price. The grilled chicken was only cooked on the outside, and the portion was quite underwhelming. If I had known the size beforehand, I would never have spent $27 on such a small plate. I never thought I'd find myself wanting a refund for a meal...

I ordered a strawberry and avocado salmon poke. First of all, the amount of salmon was laughable—there was practically none at all. There was five times more crushed wasabi than salmon, which not only ruined the flavor but also gave the impression of eating croutons instead of tartare. The wasabi completely overwhelmed the bowl, and I didn't even see a single piece of avocado. Second, the rice was entirely frozen. I struggled to separate the grains and found it nearly impossible to chew. Lastly, instead of a salad, I received kale. Nowhere on the menu did it mention this substitution. The worst part was that it was supposed to have chopped leeks, but the large chunks I had trouble chewing turned out to be bits of kale stalk! These large pieces of stems were everywhere in my bowl—this is simply unacceptable. To charge $30 for a poke bowl is already excessively pricey, but to receive something so poorly prepared that it was not even edible is just outrageous. I will never return to this restaurant. The only positive aspect of my experience was that the lady at the checkout was very nice. I received good service when I picked up my order, but ultimately, it was the terrible quality of the dish that left me appalled.

Personally, I find it too small and too close to the kitchens to eat there. The tartars are very good.

Not receiving the ordered meal at all, complaining to customer service and radio silence.