Bangkok Pad Thai - Lebanon

We ordered soup that is supposed to come with out meal. On the website it says it comes with our meal. See photo. We ordered over the phone and asked for soup. When we got home, we checked the bag and they didn’t give us our soup. We called for them to refund the price of the soup and they were rude, hostile, and refused to give us a refund or any type or resolution! They lied over and over and kept saying it doesn’t say you get soup on the menu (once again, see photo) and they kept saying they don’t give it for take out. But NO WHERE do they tell you you don’t get soup with takeout AND they let us place the order for the soup without saying that. We spoke to at least 3 different people and the male manager REFUSED to do anything for us, even refund us a single dollar for our missing soup. Beware of their false advertising. We will never be back.

Their duck with curry sauce was excellent! Also the fried rice was very flavorful.

There is no way you can be disappointed. Food is great, top-notch service, great for corporate dining. I forget my airpods here, and I didn’t even know there were here, next time when I came for lunch they gave it to me back. Thanks!

Level 7 heat is INTENSE! We love hot and thought 7/15 would be weak… WRONG! We could hardly eat it. What we could taste between gasps of air was good! When picking up an online order it was hard to get anyone to acknowledge you.

WORST SERVICE OF ALL TIME, OF ANY RESTAURANT EVER. They won’t answer the phone if they think they are “busy”. Which to them, two tables is “busy” . I’ve called twice and now they’ve taken the phone off the hook so I can’t call. This has happened to me multiple times. This place should be SHUT DOWN the way they treat their guests. Absolutely disgusting by the disrespect of this place. Don’t go here or order food here. I’m livid