Chipotle - Libertyville

The restaurant consistently includes non-vegan ingredients in vegan dishes. Furthermore, they are careless with their food preparation, sometimes spilling cheese into the guacamole and leaving stone pieces in it. If you bring these issues to their attention, they only offer apologies and free items as compensation. However, when you try to use these freebies, they mess up the orders once again. It seems like no one is taking proper care of this establishment, so I would recommend trying another restaurant instead.

I constantly received non-vegan items in my vegan orders at this restaurant. Furthermore, they do not seem to care when they accidentally spill cheese into the guacamole, which also often contains hard pieces. Even after contacting corporate about these issues, the only resolution offered was free entrees, but unfortunately, my orders continued to be incorrect. It appears that the staff at this location do not care about these issues, so I recommend trying a different restaurant instead.

The restaurant continually includes non-vegan items in vegan orders. They also don't seem to mind if cheese spills into the Guacamole, and the Guacamole often contains stones. Even after notifying the staff, they only offer free entrées as compensation. However, when using the free entrées, they still mess up the orders. It seems that no one is concerned about these issues, so it may be best to try another restaurant.