Applebee's - Lincoln

We requested to sit in a dimly lit area as we preferred a more relaxed ambiance. Unfortunately, that request was not accommodated and we were seated by the door where we could hear the staff's conversations and training exercises. Despite this, our waitress, Makeila, provided excellent service. About 10 minutes later, a man was seated opposite to us, which we did not request. Overall, the experience was satisfactory thanks to our attentive server.

We went to the restaurant around 11 o'clock on a Saturday to avoid the crowd. We were seated right away and informed of our server. They took our drink order promptly. Our server arrived soon after and ensured that our drinks were taken care of. They mentioned they were short-staffed and also doubling as the bartender. Despite being short-staffed, all the employees we interacted with were able to fulfill our orders, drinks, desserts, and were friendly. It was a very enjoyable experience on the weekend.

I wouldn't even give this restaurant one star if I could. We will definitely not be returning here. The service was extremely poor, the food seemed to be unappetizing and hastily prepared. We couldn't leave fast enough!

We sat for 35min before we got water. manager apologies, then disappeared. we were served without cutlery, so we have it ourselves. No one seemed to notice. beverage orders took an hour / had to be requested repeatedly. that was perfect.

The worst restaurant experience I have ever had. The staff doesn't communicate, and didn't notice their staff member leaving before serving us. Another member stepped up, but the service was still poor. The manager also did NOT make things right as he stated he would.