Auntie Anne's - LITHONIA

The service is fast and the food is good. You're now serving chicken bacon ranch sandwich on a pulp ****. They also sell the usual aromatized and original pulp together with lemonade or sweet tea. There is also a holiday drink called the hot chocolate frost, which is quite good, it tastes like chocolate milk on ice. Overall, it is a good small shop for a fast snack.

If I could leave 0 stars I would. The customer service is absolutely disgusting. I'm guessing the manager is the one that only wears the red shirt, acts like she doesn't want to be at her job and her attitude is rubbing off on the younger employees. She had the nastiest attitude when I asked for a refund, grown woman acting so childish they need to hire some friendlier people. She messed up my refund and I still haven't received my money, it's sad that all they know how to do is get pretzels. If you don't like your job then quit, no one asked you to be there. I'll stick to Cinnabon.

The customer service is HORRIBLE. The cashier, receipt says her name is Felicia G, was unwelcoming, as if to be bothered by our presence; she didn?t provide any clarity when asking about the drinks advertised, which in turn aided me in getting the WRONG drink, based on HER description... I had to ask the employee, who literally made it, for a different drink/understanding. Felicia, then, with much irritation, called another employee over to process my refund for the first drink. The pretzels were yummy though!

Worst service ever. I've been coming to this location since it arrived in this mall. I was excited for it to get here. I used to LOVE coming here, but the service has severely declined. The employees used to be so friendly and helpful. Now, they are short and rude. I came to use my birthday coupon on a classic pretzel and ordered an almond pretzel because it is listed under classic pretzels. I was told by the team member not wearing a name tag that the almond pretzel was considered specialty. She said that she didn't understand it either, but despite what the menu days the pretzel I ordered was not an option for my birthday coupon. Poor service, unhelpful demeanors, and no pretzel. Happy birthday to me.

The pretzel bites are yummy!!! However the customer service is a hit or miss and the area is Filthy!!! There was trash spilling out the garbage, food and trash around the eating area and floors look like they had not been cleaned in months. I will not be returning due to the lack of cleanliness. I have pic's!