Vitality Bowls Lubbock

Went in this morning and had one of there steak wraps which didn’t really have any taste and wasn’t impressed. Also ordered one of there juices and the cashier looked at me like I was crazy and said they didn’t have that. Her customer service was not great at all ! Would not recommend spending your money here !

I ordered online, and ordered a bowl and a bottled water. Upon arriving they asked me my name, handed me a bag, and said have a good day. I realized that the bag didn’t have a bottled water in it. On my way back, my bowl also spilled out in the car, but I’m excluding this as super important because I’m not entirely sure if the lid coming off was my doing. When I went back to the store to explain the situation, there was no apology. I was treated like I should’ve known that I was supposed to get the bottled water myself, and she doubted that I bought a bottled water and handed me a cup of water instead. She couldn’t pull up the receipt so I had to go through my email to prove that I bought a bottled water. I’ve worked in the customer service industry for over 2 years now, and would’ve done everything in my power to satisfy the customer. Bad customer service makes me angry and I don’t tolerate it. I should not have tipped. Whoever the owner is should really train the staff better.

Shout out to Abby, incredible costumer service definitely deserves a raise!!

Overall great place just took way to long for one wrap sandwich! A little pricey as well.

Best place to get protein healthy food wish there was one in my town and there smoothies are amazing! Although I will say original size will not fill you so size up