Firehouse Subs Griffin In Griff

Best sandwich around with world class customer service.

My wife and I went there at about 6:30PM. We ordered 2 sandwiches. It took us 30 minutes to get our sandwiches, and mine wasn’t what I ordered. When I told the crew they looked at me like I was speaking a foreign language. They finally fixed me another sandwich, but it took an other 5 minutes to do that. While we were waiting several other people came in, ordered, and got their food. My wife felt like the employees just wanted us to leave. A very disappointing experience, I’ll eat somewhere else next time.

Check your food. Apparently No tomato, no mayo also means No cheese, no lettuce and no mustard. I ordered a hero with no tomato and no mayo and got a meat and onion sandwich with no cheese. Wonderful. Thank you

Staff is wonderful and the food is in the best hands down. God is on there side

First time visit. I was only customer in store upon arriving and ordering. There was 5 employees and only one young black male making sandwiches while the rest were talking. Call in orders had priority and were going out the door. Other customers came in placing orders. Then another employee started making sandwiches. After waiting 15 minutes asked if they had made my sandwich. Girl in charge stated it was being made. Waited another 5 minutes and finally got my sandwich. Very poor service and attitudes. Young black male should be rewarded. Rest of employees waste of money and time.